I am a Yapı Kredi Bank Worldcard holder and on 27 May 2026 a card annual fee of ₺1,107 was reflected on my statement. My card was obtained through your Adana Seyhan branch. After seeing this transaction, I contacted your customer service and was informed that only 75% of this fee could be refunded. I do not find it fair that such a high annual fee is charged and that only a partial refund is offered, despite being an active customer who regularly uses and pays off the card. I respectfully request that the entire ₺1,107 card annual fee charged on 27 May 2026 to my Yapı Kredi Worldcard be fully refunded to my credit card and that this type of fee not be charged again.
I use a Yapı Kredi Worldcard Platinum credit card and I have been a Yapı Kredi customer for about 20 years. In March 2026 an annual membership fee of ₺1,420 was charged to my card. After I objected, approximately 75% of this amount was refunded, but a part of the fee was still kept on my card. When ...
I have been a Yapı Kredi customer for about 10 years and I regularly use my Yapı Kredi World Platinum credit card ending with 0627 for all my daily expenses, paying my statements on time without any delays. Every year, before the annual credit card fee is reflected on my statement, I call the bank a...
I have been using my Yapı Kredi World Platinum credit card for years in an active way, making regular payments without any delays and maintaining continuous spending on the card. Despite this, a credit card annual fee of ₺1,085.5 was reflected on my statement dated 14.05.2025. After noticing this tr...
I am a long-term and active customer of Yapı Kredi Bank and I use a World credit card. Although it was previously stated that no annual card fee would be charged provided that I met the one‑year usage condition, an annual membership fee of 1,420 TL was reflected on my credit card statement dated 10....
I hold a Yapı Kredi Hepsiburada World Visa credit card. On 18 January 2025, an annual card fee of ₺1,257.99 was charged to this card, even though I do not actively use it and was not informed that such a fee would be collected. When I called Yapı Kredi customer service on 30 January, I was told that...
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