Yapı Kredi Bank's Failure to Deposit My Money

I used my Kuveyt Turk card to try to add money to my account at the shared Yapi Kredi Bank ATM in Bursa with the number 106643. The ATM took my money, which was about 20,000 to 22,000 TL, and showed me a message that said, "Money could not be transferred to your account. Please contact your bank." When I called customer service right away, all they did was make a request. The deal took place on October 7, 2023, between 14:20 and 14:50. Like many other people who have had problems with ATMs, I'd like to add my voice to the list. When things like this happen, it's frustrating and scary, and I hope the problem is fixed quickly.