Aggressive Tactics and Zero Empathy at Yapi Kredi Bank

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August 23, 2023 12:30 pm
43

Yap Kredi Bank's use of threatening language continues, leaving me to wonder when they'll learn the basics of customer courtesy. Yap Kredi slapped an astronomical interest rate on my loan after restructuring it. They moved my payment date to the 4th of the month, which conflicts with my salary deposit, making timely payments impossible. Despite my repeated requests, they have failed to address this issue, and my credit score has suffered as a result. But that isn't all. The relentless barrage of calls began a month after I missed a payment - a mix of psychological pressure and invasion of privacy. They've taken away our personal space. We were forced, against our will, to become customers. They deduct money from my paycheck at every opportunity while bombarding me with calls from various numbers throughout the day. Of course, if the funds are available, I will pay. Instead of freezing my account, I wish they would let me settle the debt. My annoyance with this bank knows no bounds. They're after me for 1700 lira. The calls continue, and I'm considering filing complaints with higher-ups. They've infiltrated my private life, and strained relationships, and you call yourself a bank? There are no solutions and no communication. It's just a constant battle.

Gogo
Gogo
November 02, 2023 11:55 am

"They don't even respond."

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