1
Engin is completely dissatisfied with the result

Yapi Kredi Bank Exploiting Retired Customers and Breaking Promises

September 08, 2023 6:15 pm
56

Yapi Kredi Bank, by promising a specific promotion amount, lures retirees into transferring their pensions to their institution. However, they fail to honor their commitments. They are targeting elderly individuals facing health issues and financial difficulties, and it's appalling. They're swindling them for monetary gain. They promised to pay a net 6,750 TL for my 7,500 TL pension. When my pension was deposited at 7,478.98 TL, they cunningly manipulated it, claiming it was under 7,500 TL, and paid me 2,250 TL less. 7,478.98 TL is indeed 7,500 TL. Considering it less than 7,500 TL is deceitful. It's causing distress to retirees. They swiftly deduct penalties for promotional updates, but they take weeks to deposit the deficient promotional amounts. Yapi Kredi Bank is part of a respectable banking group. My former employers, where I worked for 23 years, would never engage in such unjust, illegal gains from retirees' pensions. I doubt Mr. C**** K** is aware of this. I request the review of customer service call records. A customer representative committed to paying 6,750 TL after seeing the amount. However, they paid only 500 TL. I've lodged several complaints with customer service, but I haven't received any response. Ms. B****, the customer service manager, promised to call, but she hasn't. They keep lying. I demand the payment of the promised 6,750 TL, overdue with interest for the past 10 days. Otherwise, Yapi Kredi Bank's practices amount to deception, dishonestly taking money, and illegal competition by attracting deposits from other banks through false promises, causing financial harm and distress to customers. This practice is illegal, and I insist on receiving my 6,750 TL with the appropriate delay interest.

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