I am a salary customer at VakıfBank and had taken out a restructuring loan. This month, the first installment of that loan—approximately ₺38,000—was scheduled to begin for my credit card and overdraft account. I also had installments from a previously used overdraft account. Even though I can no longer use the overdraft, the bank still pushed me into the negative and set up installment payments for that amount. I was slightly late on my restructuring loan payment. When the head office called me, they gave me until July 23 to make the payment. However, when my salary was deposited, the bank went ahead and deducted a portion of it to set up installments for the negative balance—something they said they would do. They already took ₺22,929 from me under the label of a "partial payment." So now I ask: how am I supposed to survive for a whole month? I had already given them a promised payment date. What about my bills, food, and basic expenses? How am I supposed to live for a month? I am experiencing severe hardship, and this is truly a major injustice.
I have monthly installments of ₺36,770.46 and ₺51,501.24 with VakıfBank. Additionally, due to the regular deduction of these installments from my overdraft account, my overdraft balance is currently -₺97,000. With another deduction of ₺51,501 scheduled for January 17, my overdraft balance will reach...
I am a VakıfBank customer, and due to my overdraft debt, I am unable to access my salary. I am requesting a restructuring of my debt. However, since I’m a salary account holder, they claim that interest is already being paid and therefore refuse to offer any restructuring. I’m unsure of what steps t...
I am a salary customer of VakıfBank Ankara Emniyet Sarayı Branch. I have a total debt of approximately ₺900,000, consisting of a credit card registered in my name (around ₺70,000), an overdraft account (₺400,000), and various personal loans (around ₺400,000). My monthly loan installments are around ...
VakıfBank seized my entire salary the moment it was deposited into my salary account due to my outstanding debt. However, it is clearly a salary account, and the deposited amount is my salary. Instead of following legal procedures to garnish wages while leaving enough for living expenses and essenti...
I am a VakıfBank salary customer, and the state has identified my additional account and loan debt. I would like to restructure this debt with the 3.11 interest rate and a 60-month maturity period, as outlined in the official gazette. When I visited the branch to initiate the restructuring, I was in...
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