I'd like to share my annoying experience with Yapi Kredi Bank. On May 14, 2023, I used my Yapi Kredi bank card to make a purchase, but I did not receive the goods or services promised. I immediately filed an objection with the bank, requesting a refund for the transaction. However, despite a time span of 53 days, Yapi Kredi Bank has shown no initiative to address this issue. Despite the fact that the other party confirmed there would be a refund and directed me to contact my bank, Yap Kredi Bank has failed to meet their commitment within the time frame specified. I believe it is necessary to emphasize that Yapi Kredi Bank has failed to follow the required procedures within the timeframe promised. I kindly request that Yapi Kredi Bank promptly rectify this situation and process my refund. It is reasonable to anticipate a timely resolution to this matter.
I attempted to withdraw 1000 TL from v** ATM 001906 on June 2, 2023. Unfortunately, the money became stuck in the machine and I never received it. My Yapi Kredi account with IBAN tr4200067010000***, on the other hand, was debited for 1000 TL. I contacted the bank right away and filed a complaint. Th...
The indifference shown by Yapi Kredi's personal banking representative and customer service staff has shocked and disgusted me. I attempted to send money abroad using Swift on October 18, 2023; however, the transaction was reversed the following day, October 20, 2023, citing a problem that originate...
I've had to deal with Yapi Kredi Bank several times as a result of an incorrect transaction I made. Unfortunately, the solutions they've proposed have always worked against my best interests. Despite following the advice of their customer representative and attempting to rectify the situation, they ...
I made a purchase online, but the transaction was processed through a company called Paybox, which turned out to be problematic. Due to issues with the merchant or the platform itself, I now want the payment made from my Yapı Kredi credit card to be fully refunded. The transaction is still sitting ...
I hope we never face such a devastating disaster in our state and country again. Yapi Kredi initially assured us that during the earthquake months, they would postpone our debts without charging any interest. However, months later, I discovered that period interest had been added to my account. It's...
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