Yalla 101 Okey has put me in a terrible situation. My 11-year-old son made an enormous amount of purchases, and I was in shock when I saw the charges. I’ve filed a dispute with the bank, but I can't understand how this happened—no password was required for authorization. It’s unbelievable. I’m waiting and hoping for a refund. This site is extremely dangerous, and I don’t want others to go through what I’m experiencing. I might have to take out a loan because this has left me in a very difficult position. I'm absolutely furious. 😡😡😡
My young son made a purchase through the Okey Yalla game without my knowledge or consent. He used my payment method to buy in-game chips, and I only found out after the transaction had already gone through. I had no idea this was happening, and I absolutely did not authorize this purchase. This situ...
My two children, both under the age of 18, made an erroneous purchase through an app that cost a whopping 499 TL. To make matters worse, despite promptly informing the appropriate authorities of this unfortunate situation, I have received a perplexing response—no refund will be issued. This situatio...
My 6-year-old son made an unintentional purchase of 2,199 Turkish Lira on my Microsoft Xbox account with my linked credit card around 10:30 AM on March 18th, 2023. When I discovered the unauthorized transaction around 2:00 PM, I immediately contacted Xbox support and asked for a refund. Unfortunatel...
I have been playing on my Yalla 101 Okey account for a long time, but I am now unable to log in. I am unsure why this issue is occurring and need assistance to resolve it as soon as possible. This has caused a significant inconvenience, as I value the time and effort I’ve invested in the game. I am...
I urgently need help regarding unauthorized purchases made in Brawl Stars by my 5-year-old son. On 31.03.2025 and 06.04.2025, several charges were made without my knowledge or consent. I never approved these transactions, and I'm extremely upset that there's no clear way to contact support directly ...
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