My 5-Year-Old Made Unwanted Brawl Stars Purchases – I Need a Refund ASAP

April 6, 2025 10:12 AM14

I urgently need help regarding unauthorized purchases made in Brawl Stars by my 5-year-old son. On 31.03.2025 and 06.04.2025, several charges were made without my knowledge or consent. I never approved these transactions, and I'm extremely upset that there's no clear way to contact support directly to resolve this quickly.

This is very stressful, and I expect Supercell to cancel these purchases and issue a full refund immediately. I will be removing my credit card details from the account to prevent this from happening again, but that doesn’t fix the damage already done.

Please take this matter seriously. I need a solution in the shortest time possible. I’m waiting for your response and action.

Comments

Similar Complaints

Unauthorized Brawl Stars Purchases Refund Request

October 4, 2025 5:50 PM22

On October 4, 2025, two unauthorized transactions were made from my Garanti Bank card through Google Play for the game B...

I Got Charged €6.95 by Brawl Stars Without Buying Anything

April 9, 2025 9:58 AM14

I’m beyond frustrated. I just noticed that Brawl Stars has charged my card €6.95, even though I haven’t bought anything ...

1

Unauthorized Brawl Stars Purchase—Refund Request Denied

March 18, 2025 5:50 AM25

My child made an unauthorized purchase without my permission, and I immediately requested a refund. However, my request ...