Unauthorized Transaction from Xsolla, Seeking Refund

November 26, 2023 1:46 PM109

On November 17, 2023, an unauthorized transaction of 9028.43₺ occurred on my credit card ending in 7850, through AKBANK Xsolla *pocketworldsh.xsolla.com at 11:52 AM. I have promptly contacted the relevant bank to request a refund. If the issue is not resolved expediently, I have expressed my intention to terminate my association with Akbank. This incident raises concerns about security, considering the presence of some of the world's best IT engineers who, if hired, could have potentially averted such problems. I urge the bank to take immediate action for the restitution of my funds.

1 Support

Comments

Q&A: Explore Popular Queries

Check out the solutions and tips on this topic.

Similar Complaints

Unauthorized XSolla Transaction Issue

January 24, 2024 4:24 AM122

On December 24, 2023, at 21:31, Xsolla withdrew 613.31₺ from my bank account without my consent or knowledge. I demand a...

Unauthorized XSolla Transaction Issue