On September 22, 2024, around 11:00 PM, two unauthorized withdrawals were made from my Akbank checking account—one for ₺5000 and another for around ₺4800. Additionally, I noticed three unauthorized charges on my Akbank credit card: ₺5000, around ₺4800, and over ₺10,800. Upon realizing this, I immediately contacted Akbank customer service and had my account and card blocked. I trust Akbank with my money and choose to work with you, yet someone else was able to withdraw money from my account and make purchases with my credit card without my knowledge. How is this possible under your security measures? How can five transactions, all similar, go through without triggering any suspicious activity alerts in your system? I urgently request the return of the money withdrawn from my account and the charges made on my credit card. It's become clear that Akbank’s security is not as reliable as I once thought.
On August 8, 2024, an unauthorized transaction of ₺61,000 was made on my Akbank credit card through MediaMarkt abroad. On August 15, 2025, I noticed this and immediately called Akbank customer service, blocked my card, and submitted a written complaint to the relevant branch. However, a month has pa...
On October 6, 2025, at 10:55 a.m., ₺19,999 was withdrawn from my Akbank credit card (moka united/ıtx turke), followed by two additional unauthorized transactions at 10:58 a.m. for ₺498 and ₺1 (plan Exxen), totaling ₺20,498. These transactions were made without my knowledge, and I never received any ...
I am an Akbank credit card customer and I noticed an unauthorized transaction on my card with the last four digits 2632. On 04.10.2025, a transaction of ₺9,468 was made through a firm named iyzico-zara.com as an online purchase. This transaction was carried out without my permission and approval, an...
Hello, on December 27, 2024, at 8:56 PM, an unauthorized transaction was made with my Akbank Axess Gold Card under Africorex Ltd for $1,000 (₺36,131). Two minutes later, at 8:58 PM, for electronic goods, another unauthorized transaction was made under the same name for $200 (₺7,226.20) without my kn...
Without my knowledge or consent, a certain amount was taken out of my Akbank account on September 3, 2024, at approximately 15:47. I couldn't believe that Akbank had already moved money out of my account to other accounts without my knowledge or permission. I am demanding the quick restoration of th...
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