Although the exchange rate provided was advertised as 1 USD = 0.9001 EUR, the actual amount received fell far below expectations. When I transferred $1,000, I noticed that the receiving amount was only 900.10 EUR. They showed me that their main money source was the exchange along with the transaction fee, but the difference was much bigger than I expected, would have been helpful if the extra charges for the transaction were clearly communicated in advance. found it misleading that there wasn't clear transparency about the total cost of the service. Only after I finished the transaction did I realise the excessive amount I was being charged on top of the basic conversion, I’m feeling misled as the exchange rates that ended up significantly reducing the amount of money my recipient received… I can’t say I’m thrilled.
I recently used TransferGo to send 3,500€ (worth about 153,500₺) to an international consultancy firm. After the payment, I started having doubts about the company’s reliability and contacted TransferGo customer service to ask for assistance. Unfortunately, they told me that they could not help and ...
I recently made a withdrawal from my Tango account for what was clearly stated to be $19. However, to my surprise and deep frustration, only ₺90 was deposited into my account. This amount is far less than expected and doesn’t reflect the correct exchange rate or withdrawal amount. I’ve never experi...
I bought foreign currency from İş Bankası with 1,620,000, but after deductions on gold and dollars, 120,000 ₺ was cut, leaving me with a total of 1,500,000. The deduction was significantly higher than the market rate, and I deeply regret my decision. I was not informed about such high deductions in ...
I sent 900€ via Moneygram to South Cyprus yesterday, paying a 75€ fee, making the total 975€. However, despite waiting all day, the recipient couldn't collect the money. When I inquired, they claimed they “forgot to approve” the transfer. This continued the next day, with them saying the money was “...
I sent money through Western Union at the business in the attached photo, but they sent less than the correct amount to the recipient while charging me extra for the transaction. I noticed the issue and canceled the transaction, then went to a different Western Union location, where I was able to s...
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