I Face a Payment Refusal on XM App — $511 Profit Blocked Due to “IP Conflict”

About two days ago, I invested $200 in cryptocurrency through the XM app and earned a total profit of $511. However, when I tried to withdraw my earnings, I was informed that the payment would not be processed due to an alleged “IP conflict.” I have always made all my transactions using the same device and internet connection, and I have never violated any rules.

At this point, I am only allowed to withdraw my initial deposit, which is unacceptable. I want to warn others who are considering investing — this company does not pay out high profits. When I contacted customer service, they repeated the same explanation and confirmed that no payment would be made. My user number is 410295930.

I request that both my initial investment and full profit ($511) be paid to me immediately, and that this unfair situation be resolved as soon as possible.