About two days ago, I invested $200 in cryptocurrency through the XM app and earned a total profit of $511. However, when I tried to withdraw my earnings, I was informed that the payment would not be processed due to an alleged “IP conflict.” I have always made all my transactions using the same device and internet connection, and I have never violated any rules.
At this point, I am only allowed to withdraw my initial deposit, which is unacceptable. I want to warn others who are considering investing — this company does not pay out high profits. When I contacted customer service, they repeated the same explanation and confirmed that no payment would be made. My user number is 410295930.
I request that both my initial investment and full profit ($511) be paid to me immediately, and that this unfair situation be resolved as soon as possible.
Hello, I received a $30 bonus on XM Global and successfully grew it to $160 through trading. When I submitted a withdrawal request, they refused to pay out, claiming there was an “IP conflict.” This sounds like nothing more than a weak excuse to avoid paying my legitimate earnings. I didn’t deposit...
I deposited money into XM Global, opened a trade, and made a profit. After successfully closing my position, I requested a $1,300 withdrawal. Instead of processing my request, they completely erased my profit and only returned my initial deposit. Now, my account shows no balance, and when I try to c...
I invested in XM Global and managed to earn a profit through the trades I placed. Everything seemed fine at first—until I attempted to withdraw my earnings. That’s when the problems began. For weeks, they’ve been requesting document after document. Each time I submit exactly what they ask for, they ...
I use the XM Forex mobile app, and for the last few days, I have faced a serious problem. When my trades go into profit and I press close, the app does not respond. My internet works fine, but the system blocks the action. A short time later, the position turns into a loss, and then the app closes ...
On November 20, 2025, I submitted a withdrawal request for 1,070 USD from my XM investment account. However, even after several days, more than half of this amount has still not been paid to me, and only approximately $447 USD was deposited into my bank account. A significant portion of the amount I...
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