I Face Technical Failures and Unfair Losses on XM Forex Mobile App

On September 2 at around 11:00, while trading on XM.com, the platform connection was suddenly lost. I was unable to log back in for approximately 20 minutes. During this downtime, one of my trades that had been in profit was automatically closed at a much lower profit level, resulting in a $20 fina...

I deposited money into XM Global, opened a trade, and made a profit. After successfully closing my position, I requested a $1,300 withdrawal. Instead of processing my request, they completely erased my profit and only returned my initial deposit. Now, my account shows no balance, and when I try to c...

Since 11:00 a.m. on November 28, 2025, I have been unable to trade on XM Global due to serious technical issues. Both on the MT5 platform and through the XM app, the spreads are widening abnormally, and I cannot intervene in my open positions. Because I am unable to manage my trades in time, a balan...

In my XAUUSD trades on XM Global, my positions were closed nearly 100 pips below my stop-loss level, causing my account to be liquidated. During these trades, which occurred around 10:03 a.m. on November 28, I had a balance of 70 USD. When my stop-loss was triggered, my loss should have been around ...

I’ve repeatedly experienced issues with the stop-loss function on the Binance Global app while trading futures on my Android device. Even today, as in previous cases, my stop-loss orders failed to execute properly. I receive a notification stating that the stop-loss order has been triggered, but imm...