I am writing to report an issue with a deposit to my XM trading account that has not been credited for four days. On March 30, I made a deposit from my Bank Negara Indonesia account via QRIS bank transfer to the XM account details provided, but the funds still do not appear in my XM account balance.
I have already contacted XM by email regarding this issue, but I have not received any response or update about the status of my deposit. This lack of communication is very concerning, as the amount is important and I need access to these funds for trading.
I kindly request that XM urgently locate this transaction and credit the deposit to my trading account as soon as possible, or at least provide a clear explanation and confirmation regarding the status of my funds.
I am writing to report an unresolved issue regarding a deposit to my XM trading account that has still not been credited. On 02-02-2026, an amount of 50,000 INR was debited from my J&K Bank account via UPI for funding my XM trading account registered with the email address: kivinmitnic***@gmail.com....
I am using an XM 360 Standard trading account with account number 391296*** from India. On 1.3.2026, I deposited 50,000 Rs into my trading account via State Bank. Due to some bank issues, this amount was only credited to XM’s side on 4.3.2026, but the deposit has still not been added to the balance ...
I am writing regarding a serious issue with a delayed deposit to my XM trading account that remains unresolved despite my attempts to contact support. On February 9, 2026, I deposited ₹14,000 into my XM trading account number 381473915 via UPI. The amount was successfully deducted from my bank ac...
I transferred $408 to the account provided by XM to fund my trading account. However, my deposit never appeared in my XM account. When I contacted customer support, they told me that bank transfers can take up to 24 hours to process. I accepted that and waited, but now it has been over 30 hours, and...
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