About one hour ago, I purchased an Xbox Game Pass Ultimate subscription directly through my Xbox console. The payment was made using my account (z******@gmail.com**), and ₺309 was charged to my card. However, the membership has not been activated on my account, and I haven’t received any invoice or confirmation email.
There were no error messages during the purchase, and my card statement clearly shows the payment made to Microsoft.
I contacted Microsoft Live Support, but haven’t received any response yet. I purchased this subscription specifically to play games with my guest, but I’m currently unable to use the service I paid for.
I request that my Game Pass Ultimate subscription be activated immediately and that this issue be resolved promptly to compensate for the inconvenience caused.
Today at 4:00 PM, I purchased an Xbox Game Pass subscription, but shortly afterward, I decided to cancel it. Despite canceling within an hour of the transaction, my ₺210 has not been refunded, and I’m incredibly frustrated by this lack of resolution. I followed the necessary steps to cancel my subs...
I am incredibly dissatisfied with Microsoft regarding my Xbox Game Pass PC subscription. On January 18, 2015, I initiated a subscription for ₺209 but canceled it on the very same day. Despite the system showing that a refund has been issued, the money has not yet been returned to my account. It has ...
On January 28, 2025, I purchased an Xbox Game Pass Ultimate subscription for ₺310. On February 27, 2025, I decided to cancel my subscription, and I was explicitly informed that I would receive a full refund upon cancellation. However, two days have passed, and this morning, I was shocked to see onl...
I recently purchased an Xbox Game Pass subscription, expecting to access games smoothly through the Xbox app. However, when I tried to log in, the app redirected me to create or verify my Microsoft account. I entered my email address as requested, but the verification code never arrived in my inbox,...
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