Today at 4:00 PM, I purchased an Xbox Game Pass subscription, but shortly afterward, I decided to cancel it. Despite canceling within an hour of the transaction, my ₺210 has not been refunded, and I’m incredibly frustrated by this lack of resolution.
I followed the necessary steps to cancel my subscription through the official Xbox platform and expected the refund to be processed promptly, as is standard with most digital services. However, it has now been over an hour, and there’s still no sign of the money being returned to my account. This was not a small amount, and I feel like I’ve been ignored after doing everything right on my part.
I am filing this complaint to demand the immediate return of my ₺210. It is unacceptable for Xbox to take the payment so quickly but delay the refund process without any status update or confirmation. This kind of treatment is disappointing, especially from such a major global brand. I expect action now.
On January 28, 2025, I purchased an Xbox Game Pass Ultimate subscription for ₺310. On February 27, 2025, I decided to cancel my subscription, and I was explicitly informed that I would receive a full refund upon cancellation. However, two days have passed, and this morning, I was shocked to see onl...
I am incredibly dissatisfied with Microsoft regarding my Xbox Game Pass PC subscription. On January 18, 2015, I initiated a subscription for ₺209 but canceled it on the very same day. Despite the system showing that a refund has been issued, the money has not yet been returned to my account. It has ...
About one hour ago, I purchased an Xbox Game Pass Ultimate subscription directly through my Xbox console. The payment was made using my account (z******@gmail.com**), and ₺309 was charged to my card. However, the membership has not been activated on my account, and I haven’t received any invoice or ...
While trying to subscribe to Xbox Game Pass, my bank account was charged twice. When I canceled the subscription, I was told that I’d receive a refund, but it’s been a week, and nothing has been returned. I want my money refunded as soon as possible. In the past, Microsoft would process refunds quic...
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