I Bought a Lee T-Shirt as a Gift and It Yellowed After One Wash

Last summer, I bought a Lee brand t-shirt as a gift for my father-in-law. He wore it just once, and after a single wash, noticeable yellow stains appeared. The fabric looked discolored and worn, as if the shirt had been used for months—not just worn once. I brought the t-shirt to the store for inspection, hoping for a replacement, as any reputable brand would offer. Instead, I was met with a frustrating runaround.

The store told me they needed the receipt to process the exchange. When I gave them my phone number, they claimed the purchase couldn’t be found in their system and suggested maybe it was bought from Boyner instead. But I’m 100% sure it was purchased at Boyner Emaar Square AVM. Even after checking there, they still couldn’t locate the transaction.

So now I’m left with a shirt that became unwearable after one use, a brand that didn’t meet expectations, and two companies pointing fingers at each other with no resolution in sight. If a Lee t-shirt falls apart after one wash, what’s the point of choosing a "trusted" name? And why should customers have to jump through hoops just to get basic support?

Lee and Boyner, I’m asking you to step up and fix this. Honor the quality you claim to stand behind and stop making your customers regret buying from you. I expect a proper resolution.