I purchased a pair of pants from the Lee & Wrangler store in Mall Of AVM. After 6-7 months, the back pocket tore. The product was sent for inspection, and it was deemed eligible for exchange. However, I was informed that I needed to purchase the same item with the same product code without any price difference; if I chose a different model, I would have to pay the price difference. I had previously bought the same product, but I expressed that I did not want to buy it again.
I am very dissatisfied with the post-sale customer service. I feel like my money has been wasted, as I ended up buying the same product twice. I want my issue to be addressed and resolved. Thank you.
I purchased a pair of Wrangler pants six months ago, expecting durability and quality for the price I paid. However, despite minimal wear, the fabric has started tearing, which is extremely disappointing. For such an expensive item, this level of quality feels like a complete letdown. When I reache...
Last summer, I bought a Lee brand t-shirt as a gift for my father-in-law. He wore it just once, and after a single wash, noticeable yellow stains appeared. The fabric looked discolored and worn, as if the shirt had been used for months—not just worn once. I brought the t-shirt to the store for inspe...
I have had to return and exchange various types of pants purchased from Mavi four times now. On three separate occasions, pants of different styles wore out and tore in the same spot—the inner thigh area. Each time, I went through the exchange process, and today, the same issue happened again. The p...
I purchased a pair of Wrangler linen pants from the Ankamall Boyner store, and after wearing them just once, the seams began to come apart. I immediately took the pants back to the store, expecting a refund or exchange. However, my return was denied, with Boyner claiming that the issue was not a man...
I purchased two pairs of Lee Wrangler jeans from the Marmara Park store, and both turned out to have defects. While trying them on at the store, I didn’t notice any issues, but one pair had a crooked hem, which was accepted for a return. However, the second pair has a fabric defect that they refuse ...
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