I purchased a WMF pressure cooker, touted as the best from Enplus Ankara store, but it developed a leak just 4 months later. The valve gasket tore, and Tefal's technical service claimed it was outside the warranty. Fine, I said, but now they refuse service because they don't have the spare part. WMF customer service isn't helping either, citing the lack of spare parts as the reason it's now unusable. Enplus and WMF are both refusing support for their sold product, passing the buck back and forth. WMF and Enplus, what a regret. What I thought was the best product turned out to have the worst customer service. Our money is wasted; the product is now unusable.
I bought the WMF Perfect Plus dual pressure cooker from A101 online, and it's letting out air through the handle instead of the safety valve. Not exactly what I was expecting, to be honest. Also, there are some unsightly stains on the base of the cooker. Wow, I can't believe it's been 14 days since ...
I purchased the Fissler Vitavit Premium pressure cooker in Turkey, and the pressure mechanism did not work from the moment I received it. I first tested it with water, as instructed in the manual, but it continued to release air instead. I first contacted Fissler customer service via email, but when...
I am a user of WMF brand hand blender set and filter coffee machine. After the warranty period ended, both of my products malfunctioned at different times. I took the WMF hand blender set for repair, it was supposed to be repaired for a fee, but it didn't come with a motor. The almost new, immaculat...
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