1

WMF Perfect Model Pressure Cooker Won't Open After Cooking

Okan
Okan
WMF
May 18, 2024 9:41 PM89

From the moment we purchased the WMF Perfect model pressure cooker, we've been facing a series of problems. Despite waiting for a considerable amount of time, the pressure cooker refuses to open. After we brought it to the service center, they insisted that there was no problem and gave it back to us. I reached out to the headquarters, and they recommended returning it to the service center once more. However, if the service center failed to offer a resolution from the start, what would be the reason for me to return? The irritating sound it produces as it nears the cooking stage contributes to the exasperation.

May 20, 2024 9:08 AM (1 day after complaint)

Dear Customer, As Groupe SEB, we would like to emphasize that customer satisfaction is always our priority. The follow‑up process regarding the issue you shared on Şikayetvar.com has been initiated. To ensure that the process you experienced is turned into satisfaction as soon as possible, we will complete our necessary investigations and contact you as Groupe SEB Customer Communication Center. Sincerely, Groupe SEB Customer Communication Center Call Center

May 20, 2024 12:45 PM

Dear Customer, We would like to state that customer satisfaction has always been our priority as Groupe SEB. Regarding the issue you shared on Şikayetvar.com, the necessary guidance has been provided by our Groupe SEB Customer Communication Center by contacting you. We will be happy to assist you again. Best regards, Groupe SEB Customer Communication Center

Comments

Similar Complaints

WMF Perfect Plus Pressure Cooker Making Loud Noise

Ayse
Ayse
WMF
May 23, 2024 12:20 PM89

We bought the WMF Perfect Plus pressure cooker from an online retailer. From the very beginning, it produces an incredib...

WMF Perfect Plus Pressure Cooker Leaking Air from Handle and Base Stains

Sinan
Sinan
WMF
March 31, 2024 1:00 AM72

I bought the WMF Perfect Plus dual pressure cooker from A101 online, and it's letting out air through the handle instead...

WMF Perfect Plus Pressure Cooker Leaking Air from Handle and Base Stains
WMF Perfect Plus Pressure Cooker Leaking Air from Handle and Base Stains

Fissler Pressure Cooker Whistle Malfunction

İlhan
May 20, 2024 3:09 PM148

I purchased a Fissler pressure cooker, and on the first use, the whistle didn’t work, and the cooker didn’t pressurize. ...