When we arrived at the airport for our Wizz Air flight from Istanbul Airport to Budapest on December 26, 2025, we were told at the check-in counter that we had to pay a penalty fee of 45 Euro per person because we had not completed online check-in. Since I have never encountered such a practice with any other airline, this situation was both surprising and extremely uncomfortable. In order to be able to board the flight, we were forced to pay the 45 Euro fee. I believe this practice is designed more to penalize passengers and collect extra fees than to properly inform them. Because of this experience, I am seriously reconsidering purchasing tickets from Wizz Air again, both for myself and for people around me. I am requesting that this hardship be reviewed, that the unfair 45 Euro fee I paid be refunded to me, and that the necessary measures be taken to ensure that other passengers do not experience similar situations. My reservation number is 1638317372158363.
We booked a ticket with Wizz Air to London, but at the airport, we were told at the baggage counter that we should have completed online check-in before arrival. Since we had not been informed about this requirement, we were forced to pay an extra €45 fee. This was our first time flying with Wizz A...
For my Wizz Air flight W6 2317 departing from Budapest, Hungary at 6:55 PM and arriving in Berlin, Germany at 8:20 PM on December 25, I attempted to complete online check-in days in advance. However, despite repeated attempts, the system presented additional charges at every step and did not allow m...
Avoid Wizz Air at all costs! For our March 8-15 Istanbul-Gatwick flights, we were forced to pay €45 per person at Istanbul Airport and then £45 per person at Gatwick just to check in! We were a family of three, meaning we paid a ridiculous amount in extra fees. The worst part? Wizz Air’s website an...
On November 19, 2024, I had a Budapest-Larnaca flight booked for two people with Wizz Air. The night before, on November 18, I completed the online check-in and even purchased seats (31A & 31B). However, when we arrived at Budapest Airport, we were told that our online check-in was not recorded. We...
Wizz Air has been the most frustrating airline experience I’ve ever had. I ended up paying more for the check-in fee than I did for the actual plane ticket — and that’s not an exaggeration. My flight wasn’t even ₺4,000, yet the amount they charged me just to check in was outrageous. I tried to chec...
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