I signed up for WiserApp for three months, but on the same day, I was charged for several extra add-ons that I didn't ask for. Some of these were a monthly infographics add-on and extra eBook sales that I didn't choose or agree to. I called WiserApp right away to let them know that these charges were not approved. That being said, customer service said they don't give refunds, but they didn't offer any probe or explanation. It is not acceptable to refuse to deal with charges that were never approved. This experience shows dishonest billing tactics and really bad customer service. I want the illegal add-ons to be taken off and for WiserApp to make sure that users aren't charged for extra services they didn't agree to.
I canceled my WiserApp subscription on December 20, 2025, yet I continue to get charged month after month, even though the service should no longer be active. These recurring charges are unnecessary and unauthorized after cancellation. When I question these costs, customer support never answers, whi...
I noticed that three separate payments were taken from my account by Cerebrum IQ, as shown in the attached screenshot. I only authorized one of them—the first transaction at the beginning of this month. The other two payments were made without my knowledge or consent. I never approved these additio...
On September 30, I used WePDF to edit a PDF file and paid a one-time fee of only $0.50. I expected this to be the end of the transaction. However, just a few days later, on October 3, I was shocked to see that $49 had been withdrawn from my account without my knowledge or consent. I never approved t...
I subscribed to WiserApp because it was clearly advertised with a “14-day money-back guarantee.” After using the app, I realized that the content and functionality were not as described, so I requested a refund well within the stated guarantee period. To my surprise, customer support refused the ref...
I just discovered that Evernote withdrew money from my bank account and charged me for an annual subscription without my permission. I never authorized this payment, and I do not approve of this transaction. This is completely unacceptable. Taking money without user consent is a serious issue, and ...
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