Wise and J.P. Morgan Chase Bank have failed to transfer my salary to my bank account in Türkiye, and this ordeal has been ongoing for one and a half months. I initially attempted to transfer my money from my Wise account to my bank in Türkiye, but I was informed via email that my account approval was incomplete. They requested ₣7,500 for approval, which I sent. Following this, they demanded ₣2,000, then ₣4,500, all of which I also sent. Afterward, they continued to demand additional amounts, including ₣3,500, ₣2,250, ₣5,000, and ₣1,500, bringing the total to ₣27,500 for various account-related fees. Whenever they requested money, they responded to my emails within seconds. However, after making all these payments, I asked for my money to be transferred, and they stopped responding. It took 20–30 emails before they finally replied, only to say that the process had taken too long and they would send a small amount to my account as an apology—which, of course, they did not. I made it clear that I did not want partial amounts but my full balance immediately. This situation has caused significant disruption to my life. I am in the process of relocating for work, but my plans have been delayed due to this issue. I have also been unable to make critical payments. Eventually, my husband’s uncle contacted Wise in Austria, and the bank acknowledged a mistake in their transfer process. They promised to correct it, but the money still did not reach me. After countless attempts to follow up, Wise informed me that they were legally obligated to send my money by November 20, 2024. However, as of today, November 20, the money has still not been transferred. Despite providing everything they requested, including ID photos, my marriage certificate, and account-opening fees totaling ₣27,500, I am still left without my funds. I am filing a formal complaint against Wise and J.P. Morgan Chase Bank. I will also be pursuing legal action through Türkiye to recover my money. I have all the necessary evidence and will be uploading proof to support my case. This situation is unacceptable, and I demand an immediate resolution.
I’m extremely frustrated with Wise. On April 25, 2025, I made two transfer requests from my international account to my account in Turkey. Due to a mistake on my end, the funds didn’t arrive. As soon as I realized the issue, I immediately contacted Wise. They told me to update my account information...
Where is our money, Wise? On April 25, 2025, we initiated two international transfers from our foreign account to our account in Turkey. Due to an error on our part, the funds didn’t arrive. As soon as we noticed the issue, we contacted Wise. They told us to update our account details and promised t...
I attempted to make two separate transfers through Wise—₺4,750 on Friday and ₺4,000 on Sunday—and neither of them reached the recipient. These were important commercial payments, and this failure has severely impacted my business operations. What’s worse is that I’ve received no response to my emai...
On June 13, 2025, I attempted an international money transfer through Wise with the reference number P89701400. However, before the funds ever reached the recipient, I canceled the transaction. Despite this, my ₺1,000 has still not been refunded. I’ve been waiting for weeks and tried multiple times ...
I'm writing regarding a recent money transfer I made through Wise. According to the Wise app, the transfer was marked as completed and supposedly reached my Turkish bank account. However, as of today, the funds have not appeared in my account. It’s been more than two full business days since the tra...
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