I’ve been experiencing significant issues with WeTransfer. Despite having a high-speed internet connection and paying $12 for the service, file transfers are extremely slow and frequently fail with error messages. I expected a seamless transfer experience given the premium payment, but unfortunately, it’s been far from that. In fact, I find that some free file-sharing services work better than WeTransfer right now. This is frustrating, and I believe paying customers deserve a reliable service. I’m requesting that WeTransfer’s support team address these issues promptly and process a refund for the unsatisfactory service.
Even though we paid for a yearly subscription to WeTransfer, we haven’t been able to send files for the past two months. We constantly get the error message “Something went wrong,” and despite enabling notifications, we only receive automated replies. We’re paying a significant amount of money but n...
I rely on WeTransfer to send large files, but lately, it’s become impossible to use the free version. Every time I try to send a file, I'm prompted to upgrade, making it seem like they’ve removed the option for free transfers entirely. This service used to be reliable and convenient, but now it’s ju...
I am using the WeTransfer Starter plan and made a payment of ₺349 on September 2. For the past month, whenever I try to download the photos I sent, I repeatedly get the error message: “Cannot be downloaded due to a server error.” None of the files download successfully. I even tried sending the sam...
I signed up for WeTransfer’s free trial subscription but now I can’t cancel it. Since I no longer need the service, I’ve tried multiple times to cancel my subscription, but it simply won’t let me. I even emailed WeTransfer requesting cancellation, but have yet to receive any response. I urgently wan...
Since June 21, 2024, I have been experiencing a serious billing issue with WeTransfer. When I first tried to create a subscription for the weekly plan (above the free plan), the activation email arrived only the next morning, and I never even activated my account. Despite this, unauthorized charges ...
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