On August 8, I received a 12-hour ban on the WePlay Game Chat platform. The next morning, on August 9, once the ban period ended, I attempted to log back into my account. To my surprise, I was met with a message saying, “Your account has been banned,” and my access was completely blocked. I have not received any detailed explanation or notification about why this action was taken, and the issue has now persisted for over a day.
My account, linked to the phone number 0536*12, had approximately 300 coins in balance at the time. I reached out to WePlay customer service via the in-app messaging system, but I have received no response whatsoever. This is the first time I have ever encountered such a situation, and the lack of transparency is deeply frustrating.
I am requesting that my account be restored immediately and that I be compensated with coins as a gesture of apology for the inconvenience and loss caused. WePlay should investigate this matter promptly and ensure that users are not left without answers or support.
I recently received a 12-hour ban on the Weplay Game Chat platform. Once the ban expired, I tried to log into my account the next morning, only to find that my account had been permanently closed without any prior warning or explanation. The only message displayed was “Your account has been closed,”...
About three months ago, I tried to create a new WePlay account using my new phone number (0533****660). Immediately after registering—before I could even log in for the first time—I received a message stating, “Your account has been permanently banned.” Since that day, whenever I try to create a new...
I opened a WePlay account and, after facing a ban, my email was handed over to an admin who successfully removed the ban. However, when I later tried to log in using my phone number, I encountered a serious problem: I can no longer access my account. This situation is extremely urgent because I had...
I am writing to report that my Weplay accounts have been repeatedly and unjustly blocked under the explanation of “community guidelines,” despite the platform itself stating that the block duration would only be 12 hours. In total, three of my accounts were blocked for the same reason. Two of them w...
My WePlay account got banned out of the blue, and I still haven't received a clear explanation. I’ve made multiple attempts to contact you regarding the ban lift, but I have yet to receive a satisfactory reply. I really need to regain access to my account, or at the very least, I would appreciate a ...
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