I Face Unexplained Permanent Ban on WePlay After Temporary Suspension Ended

On August 8, I received a 12-hour ban on the WePlay Game Chat platform. The next morning, on August 9, once the ban period ended, I attempted to log back into my account. To my surprise, I was met with a message saying, “Your account has been banned,” and my access was completely blocked. I have not received any detailed explanation or notification about why this action was taken, and the issue has now persisted for over a day.

My account, linked to the phone number 0536*12, had approximately 300 coins in balance at the time. I reached out to WePlay customer service via the in-app messaging system, but I have received no response whatsoever. This is the first time I have ever encountered such a situation, and the lack of transparency is deeply frustrating.

I am requesting that my account be restored immediately and that I be compensated with coins as a gesture of apology for the inconvenience and loss caused. WePlay should investigate this matter promptly and ensure that users are not left without answers or support.