Weplay Accounts Blocked Beyond 12-Hour Limit With No Support Response

I am writing to report that my Weplay accounts have been repeatedly and unjustly blocked under the explanation of “community guidelines,” despite the platform itself stating that the block duration would only be 12 hours. In total, three of my accounts were blocked for the same reason. Two of them were blocked yesterday at around 7:00 a.m., and another one was blocked today at around 11:00 a.m. Although the system indicated a 12‑hour block, the situation has gone beyond this period and my access is still restricted. I contacted Weplay support regarding these blocks, but so far I have not received any response or explanation. I do not understand what specific rule I am supposed to have violated, and I believe these blocks are unfair and damaging to my user experience. I request that all of my blocked accounts be promptly unblocked and that I be given a clear and detailed explanation of which community guideline was allegedly violated and why this repeated blocking has occurred, even though it was stated as a 12‑hour restriction.