Watsons Rude Customer Service and Misleading Discounts
I bought some stuff from the Watsons store on August 5, 2024. The total cost was ₺358. The package contained a Rexona deodorant, a Flormar highlighter, and a nail polish. For purchases over ₺50, you can enjoy a discount on the deodorant and highlighter. At the checkout, I inquired with the cashier about the potential discounts on either or both of these items. She replied, "Both items are on sale, so please don't bother me later with any returns. It's been a challenging day for me."
This level of negligence is completely unacceptable. I kindly request immediate attention to this matter.
Dear Customer Yaren C., Your feedback is very valuable to us. We will get back to you as soon as possible. We are always happy to assist you with your thoughts and experiences. You can reach us through the "Support" section on our website and mobile application, 7 days a week between 09:00 – 22:00. As the Watsons family, we wish you wonderful days. Watsons Communication Center
Dear Customer Yaren C., The experience you had has been thoroughly reviewed by our relevant team, and feedback has been provided to you. We are always happy to assist you with your thoughts and experiences. You can reach us through the "Support" section on our website and mobile app, 7 days a week between 09:00 – 22:00. As the Watsons family, we wish you wonderful days ahead. Watsons Communication Center
