Xolvie Resolution Specialist February 06, 3:13 pm
If your Wander Prints order arrived broken, please call their customer service right away. Within 30 days, you can get a full refund or a replacement for any broken, wrong, or defective things.
Give a full explanation of the problem along with pictures of the broken item and the shipping label to start the process.
You can email [email protected] or fill out the form on their "Contact Us" page to get in touch with Wander Prints.
Their office is open from 9 AM to 5 PM EST, Monday through Saturday. Go to their Help Center to find out more.
Wander Prints wants to fix these problems quickly, and you might not even have to send back the broken item. After they look over your request, they will either replace the item or give you a return, depending on what you want.
If not, consider filing a complaint on Xolvie to raise awareness about the issue and inform others.
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