I faced some problems when I tried to list my home on the Vrbo app. The process was a bit complicated and didn't move as quickly as Airbnb. I reached out to customer service via email to seek clarification regarding the listing and commission rates, as I found them to be unclear. The following day, I received a call from a representative who was not a native English speaker. They were trying to give me some information regarding the issue. Firstly, the representative seemed to lack the necessary knowledge, as they admitted to not being sure about many questions and needing to do further research. This left me feeling uncertain about their ability to assist me. Another issue to consider is the host fee, which is set at 8%. This fee is quite high, being almost three times the amount charged by Airbnb. What makes you the best choice given these circumstances? In my opinion, this rate should be decreased by at least 50%. Currently, I've chosen not to use Vrbo because of their high commission rates and unsatisfactory customer service support. I will continue using Airbnb for now.
I incorporated my residence into the Vrbo accommodation app, and I recently had a guest book their stay through the platform. The stay has been finalized, but Vrbo is currently experiencing issues with processing the payment. I'm having trouble grasping this corruption. We had a lengthy phone call, ...
I made a reservation through Vrbo to celebrate my partner's birthday in a romantic setting near the vineyards of France. Surprisingly, a mere 72 hours prior to the scheduled reservation, the host decided to increase the price twofold. When I attempted to voice my concerns by contacting customer serv...
I listed my property on Booking.com and entered all the information correctly, including the full address. But when I checked the listing afterward, I was shocked to see that the location was completely wrong on the map — nowhere near where my property actually is. Concerned that guests might be mi...
I have a listing on Booking.com, and despite paying the commission they requested, my property was suspended without explanation. Thinking I may have made a mistake with the payment, I went ahead and paid the commission again—twice in total. Yet to this day, my property is still deactivated, and the...
I booked a place on Airbnb, and the invoice stated ₺4,628.77 as the total amount. However, when I checked my bank statement, I was charged ₺4,800.98 instead. I reached out to Airbnb customer service, and they claimed that the extra charge was due to my bank. When I contacted my bank, they informed m...
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