Thus horrible. I never book a property with Vrbo once more. Our lodging was really horrible; the shower was totally damaged and the walls showed obvious wetness and mold. That was not at all what was promoted. We immediately contacted Vrbo's customer support as well as the host to document the problem and request a resolution—that is, either transferring us to another property or mending the current one. Nobody intervened, though. Vrbo's customer support gave us the run-around and finally ceased responding. Neither a partial reimbursement nor even an apology were given to us. Everyone seemed to care very little. Vrbo utterly failed us for a firm claiming to provide some degree of security.
Well inside the refund window indicated on the listing, I canceled a reservation on Vrbo on April 10, 2025—a full three weeks before my planned visit on May 3, 2025. The policy declared unequivocally that I qualified for a complete refund. When I contacted the host, though, they claimed they never r...
Our Airbnb booking turned into a nightmare when the shower cabin exploded on the day of our departure, leaving my friend in shock with bloodied hands ...
I booked a property in Swindon, UK through Booking.com, managed by Shortstayco.uk, for a 17-day stay. When I arrived, I was shocked by the condition o...
I made a reservation through Vrbo to celebrate my partner's birthday in a romantic setting near the vineyards of France. Surprisingly, a mere 72 hours prior to the scheduled reservation, the host decided to increase the price twofold. When I attempted to voice my concerns by contacting customer serv...
I rented a property through Airbnb, but when I arrived, the house was far from acceptable. It was unhygienic, and part of the ceiling decor had fallen. I contacted the host immediately, but they refused to acknowledge the issues and became difficult to reach afterward. I reported the situation to A...
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