I have special medical conditions that require a high level of hygiene. What are the cleaning policies for Vrbo rentals?

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Xolvie
Xolvie Resolution Specialist April 15, 2024 11:16 am

If you have special medical conditions that require strict hygiene, ask about cleaning policies before booking a Vrbo rental:

• Contact the host to discuss your needs. To learn about the cleaning products, process, and high-touch surface sanitization, ask if previous guests had similar hygiene needs.

• Review Feedback: Look for cleanliness mentions. Positive comments can reassure, while negative ones may indicate problems.

• Enhanced Cleaning Options: Some Vrbo listings charge extra for "enhanced cleaning" for a more thorough clean. This may give you peace of mind, but not always.

• Sanitize high-touch surfaces upon arrival with disinfecting wipes or spray. When you arrive, check the bathrooms, kitchens, and doorknobs for cleanliness. Inform the host immediately of any issues.

If you have additional information or insights, don't hesitate to share in the comments or file your complaint.

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