Vrbo Refused to Refund Me After the Property Owner Rejected My Booking

Dear Vrbo.com,

The property you sold me was rejected by the property owner, and I was unable to stay there as planned. I have sent you multiple emails regarding this issue, but I still have not received a satisfactory resolution.

Please refund the full amount you charged me. You requested supporting documentation from me, and I have now provided the documents you asked for.

Because the original property was rejected by the owner, I was forced to find and rent another property at the time. This situation put me in a very difficult position and caused me significant inconvenience.

My request is very simple: I only want the money you charged me to be refunded. I believe this is a reasonable request given that I was unable to use the property I paid for.

I kindly ask Vrbo to review my case and process my refund as soon as possible.