Since August 9, I haven't been able to use my Vodafone Net internet subscription. I was told it was because of a general outage. It's been a whole week, and the problem still isn't fixed. What bothers me the most is that I can't even get a clear idea of when it will be fixed. I live in Yenimahalle i...
I’m experiencing a serious network issue with Vodafone—calls are cutting in and out, and it’s been embarrassing. It’s so bad that I can’t even resolve the problem through the so-called digital assistant in their ‘Yanımda’ app. I can’t reach Vodafone customer service either, because even though my si...
On March 25, 2035, I purchased a Samsung A16 smartphone through the Vodafone Yanımda app. Within the last month, I’ve experienced multiple issues, including the original Samsung charger and cable burning twice, swelling on the back of the device, and problems with internet connectivity and phone cal...
I recently transferred my Vodafone number, and it's only been 6 days since the switch. Customer service assured me, "There are no other promotions; prices will increase at the New Year." Surprisingly, the next day, they introduced new campaigns at significantly lower prices. The signal quality and i...
In Istanbul B****u H*** A***** Mah.Ko**** Sk (No 8), especially when you enter the building, there is no network service from any operator. (We use Vodafone) We have been dealing with the same problem for more than a year since we moved to my current residence, and although we have called the releva...
Vodafone lines are completely cut off when it rains or the wind blows and do not come back for 2-3 days. In a few days it will snow and probably the lines will be cut all winter long, if they lie like this, the internet minutes or SMS we pay for are wasted because of their inability to provide servi...
We are paying for a service, but the connectivity is so poor that Vodafone internet is virtually non-existent. I've raised this issue 15 or 20 times, receiving the same response that they will get back to me soon or acknowledge the urgency of the situation. However, these assurances have not transla...
On November 11th, I switched my phone number to Vodafone, which was a bad decision. I can't believe the network problems I'm having with this provider. It's 2024, and I'm still having connectivity issues. It's ridiculous that I can't even call Vodafone on my Vodafone line - the situation is truly ab...
Hello, I transferred from Turkcell to Vodafone on November 8, 2023. On 10/11/2023, around 7:30 PM, my line was moved to Vodafone. I'm using my line passively because Vodafone doesn't deliver a signal to my phone, which I registered and activated in another country. When I called Vodafone customer se...
Vodafone keeps taking money from my phone without any reason. Even though I have an internet package, they still charged me for using the internet. I'm having trouble getting in touch with a customer service representative to help me with a problem. They brought in this thing called "Tobi," which is...
I changed my phone service to Vodafone from another provider, and starting yesterday, I've been having trouble connecting to the internet on my phone. I kept getting different reasons and no solution every time I called. First, they talked about the APN settings, then they said the SIM card was faul...
I want to complain about Vodafone as a service provider. I live on Zeki Hafız Street in the Osman Gazi Neighborhood of Sanliurfa, Haliliye. We've been dealing with network problems for a long time, even though we've tried contacting Vodafone customer service. The problem is still not fixed, and we h...
I am a Vodafone user and a lawyer. Due to my job, I went to the Akmerkez İstanbul Vodafone store on 19.10.2023 at around 18:15 to get a mobile signature. First of all, the sim card I was using was canceled, and a new sim card was installed on my phone. However, the new mobile signature-compatible si...
I'm disappointed to hear that my Vodafone postpaid contract has expired, and the prices have surged. I was unable to switch to a new plan, and unfortunately, living in an earthquake-prone area means that network disruptions are a common occurrence. I've been disappointed with my inability to receive...
I recently relocated to Istanbul's newly opened Haydar Aliyev KYK student dorm in Findikli/Maltepe. It has a capacity of 5,000 students and is intended to be a modern and comfortable facility. However, there is a major issue here: Vodafone's network coverage. The network is either non-existent or, a...
I transferred my Vodafone line, and I was told within 10 minutes that it would be registered in the new person's name. Instead, the line simply disconnected. It's been 24 hours and it's still not working. When I call, I get an automated message that says, "This number does not exist." There is no wa...
Switching to Vodafone was a bad decision, and I'd like to share my experience with you so that you don't make the same mistake I did. I live in a major district such as Samsun Atakum, and despite reporting network problems for over a year, the problem persists. I'm tired of putting up with it and in...
When making a call on my Vodafone phone, there's no sound on the other end, and I can't hear the person I'm talking to. I won't use Vodafone again, and I'm even considering legal action for the lack of service. I'll also report this issue to the Consumer Arbitration Committee. When I request a chang...
In my home internet subscription with Vodafone, I reported a connection issue on September 13, 2023. I encountered connection problems again on September 15 and September 17, and I reported these issues as well. Unfortunately, I haven't had internet access since the failure on September 17. It's now...
When the power goes out in Midyat, Vodafone's network is unreliable. Internet and phone calls both fail to reach the other party clearly, causing disruptions. We want to emphasize that we live in an earthquake-prone area and that Vodafone should be aware of this. In the event of a natural disaster t...
Dear Vodafone, My problem is not being solved, and I am sorry that I decided to use your service. Even after testing with a dozen different mobile devices, the internet on any of them is painfully slow. The speeds I'm getting can drop as low as 5 Mbps at times. Your representatives insist there is ...
I filed a complaint on August 22nd, and it is now September 27th, and my issue is still unresolved. A Vodafone representative called me and was very understanding, acknowledging my frustration with the lack of productivity from home internet and saying, "You're absolutely right; it's not comfortable...
Vodafone's mobile network is a constant source of frustration in Kırşehir. Most of the time, there is no signal, calls do not connect, and voice quality is poor. Calls are dropped at random, and the phone frequently restarts itself. Mobile internet is almost non-existent. I've called customer servic...
My mobile data internet has been painfully slow for the past week, and I've tried to get in touch with your customer service several times, but nothing has changed. I don't think it's my phone, since the problem goes away when I switch to Wi-Fi. Your Vodafone Yanmda app says to troubleshoot, but so ...