I filed a complaint on August 22nd, and it is now September 27th, and my issue is still unresolved. A Vodafone representative called me and was very understanding, acknowledging my frustration with the lack of productivity from home internet and saying, "You're absolutely right; it's not comfortable this way," among other things. She asked me to keep track of the interruptions and assured me that she would personally handle and resolve the situation. What was the end result? Vodafone stated that they were unable to identify any technical issues, adding, "You're right; it shouldn't be this way." But here's the truth: I'm not cooking and serving the internet on a platter; we can't even use the internet reliably from room to room within our own home. The connection drops every minute for 2-3 minutes, which happens 15-20 times per day. What's more, guess what? There is no issue, according to Vodafone. There is no fiber-speed service, and Vodafone is constantly disrupted and frozen. They pretend to be excellent support but decide there isn't a problem. I hope you don't profit from services you didn't provide.
In my home internet subscription with Vodafone, I reported a connection issue on September 13, 2023. I encountered connection problems again on September 15 and September 17, and I reported these issues as well. Unfortunately, I haven't had internet access since the failure on September 17. It's now...
Since August 6th, I have been facing a persistent technical problem with Vodafone Net. Despite my numerous attempts to contact them, I have not received any response at all. Every single day, I've been reaching out, making phone calls, and submitting complaints, yet it seems as though my efforts are...
I've been battling with Vodafone for months. I've lodged countless complaints and have been contacted numerous times. I've spoken to over 50 different customer representatives, but it seems like none of them have a clue about their job. They've mastered the art of apologizing but have no idea how to...
I've been dealing with this super annoying problem with my Vodafone home internet for like a whole week now. Even though they said they'd fix it, I'm still waiting for a solution after four whole days. To make things even worse, when I called today to ask about the status, the customer service perso...
For about ten days, I've been complaining about Vodafone and Vodafone Net. During the day, my phone calls are disconnected. My voice does not change direction. I'm unable to hold a productive conversation. I have virtually no internet data flow. Vodafone customer service is inaccessible. They wrote ...
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