I changed my phone service to Vodafone from another provider, and starting yesterday, I've been having trouble connecting to the internet on my phone. I kept getting different reasons and no solution every time I called. First, they talked about the APN settings, then they said the SIM card was faulty, and now they're saying it's my phone causing the problem (even though it was working fine before I switched to this line). In the end, I still haven't solved my problem. Dealing with customer service in real-time is another challenge. Basically, I just wanted to say thanks to Vodafone for making my first day really awful.
I have two Vodafone phone lines, and I'm paying a lot of money for both, but I can't use the internet on either of them. Every time I talk to a customer representative, they always come up with different excuses and blame things like the phone, the line, or the plan. I got a new phone, got a new pho...
For about ten days, I've been complaining about Vodafone and Vodafone Net. During the day, my phone calls are disconnected. My voice does not change direction. I'm unable to hold a productive conversation. I have virtually no internet data flow. Vodafone customer service is inaccessible. They wrote ...
I have been having network problems on my postpaid Vodafone line for 15 days, my voice calls are cut off and I cannot use the mobile internet. Thinking that there is infrastructure work in the region where it is located, I explained the customer service distribution situation. Information was given ...
I have been experiencing extremely weak mobile internet signal from Vodafone. I have called customer service multiple times, but they keep blaming a faulty nearby cell tower. They assured me they would create a report and get back to me within 9 days. It has been a month now, and I have called custo...
I am experiencing extremely slow 4.5G internet speeds with Vodafone. This kind of sluggishness is unacceptable from a service provider. I have called them numerous times, conducted tests in different locations using various devices, and yet, when I contact customer service, they dismiss me with excu...
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