Viomi V5 Constant Malfunctions - Request for Replacement or Refund

I’ve been using the Viomi V5 Pro robot vacuum, and from the very beginning, I’ve experienced nothing but issues. Most recently, for the past month, I’ve been dealing with a major problem: after completing the mapping process and returning to the charging dock, the vacuum completely deletes the saved...

I recently purchased the Viomi S9 Robot Vacuum and have been extremely disappointed with its performance. Despite following the instructions, the device is unable to properly map my home, constantly asking me to create a new map. When I do so, the map is fragmented and corrupted, which leads to inte...

Ever since I almost bought the Viomi robot vacuum, it has been a source of frustration. The robot vacuum, breaking down almost every month, has been sent for warranty repairs over five times in a mere 1.5 years. Despite these efforts, it returns unchanged, continuously plagued with errors. I've requ...

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I have a serious complaint about my Dyson 360 Vis Nav™ robot vacuum. The product simply does not work properly, and it’s been a huge disappointment from the start. Mapping is nearly impossible—it constantly creates inaccurate maps, and I wasted an entire day just trying to get one usable layout. Ev...

I purchased a Viomi V5 Pro robot vacuum from Vatan Bilgisayar in 2023, and since the day I bought it, I have not been able to use it properly. The device constantly throws radar errors, mop errors, and water tank malfunctions. Over the past two years, I have had to send it to service five different ...