My Viomi V5 Pro Keeps Deleting Maps and Shuts Down After Charging

My Viomi V5 Pro Keeps Deleting Maps and Shuts Down After Charging
My Viomi V5 Pro Keeps Deleting Maps and Shuts Down After Charging
My Viomi V5 Pro Keeps Deleting Maps and Shuts Down After Charging
profile
Neslihan
February 21, 2025 12:21 am
45

I’ve been using the Viomi V5 Pro robot vacuum, and from the very beginning, I’ve experienced nothing but issues. Most recently, for the past month, I’ve been dealing with a major problem: after completing the mapping process and returning to the charging dock, the vacuum completely deletes the saved map. This happens every time, making it impossible to set cleaning zones or schedule efficient cleaning routines.

Before this, it already had several other problems—it couldn’t find the charging station, it would shut down on its own, and overall, the performance has been extremely unreliable.

I bought this product expecting smart features and convenience. Instead, I’ve spent more time troubleshooting than actually enjoying any benefit from it.

This is not acceptable for a device in this price range. If a robot vacuum can’t even retain a basic map or return to its base correctly, how is it supposed to clean efficiently?

profile-icon
To be able to comment, or .

Comments

Be the first to comment

Q&A: Explore Popular Queries

Check out the solutions and tips on this topic.

Similar Complaints

Viomi V5 Constant Malfunctions - Request for Replacement or Refund

profile
Büşra
August 03, 2024 5:47 pm
99
Viomi V5 Constant Malfunctions - Request for Replacement or Refund

My Dyson 360 Vis Nav Can’t Map or Dock Properly Right Out of the Box

profile
Ebru
September 14, 2024 7:26 pm
62
My Dyson 360 Vis Nav Can’t Map or Dock Properly Right Out of the Box

TCL 6500 Robot Vacuum Not Working Properly

profile
Caner
April 12, 2023 1:08 pm
86

Roborock Left Me Stuck With a Faulty QRevo MaxV Vacuum

profile
June 19, 2025 4:57 pm
94

Video Complaints

Report a Similar Issue