I had been using the Viewsonic VX2728J 27" 0.5 MS 180 Hz 2xHDMI+DP FreeSync Premium FHD IPS LED Monitor, which I purchased from n11.com on 24/02/2024, for a few months without incident, until recently, when a horizontal line appeared on the taskbar. (I've used two units since I first purchased them. There are also dead pixels, but I didn't worry about them either. I didn't mind this line that appeared and disappeared from time to time because it didn't interfere with my use. After that, horizontal lines began to appear on the top of the monitor while the PC was turned on, so I filed a case with Viewsonic customer service via e-mail. (By the way, these lines continue when I unplug the PC connection cable, so they are unrelated to the PC.) Even after 25 days, I have not received a response. I called customer service and waited for 10 minutes, but no one responded. I've been shopping online for years, and this is the first time I've encountered such a subpar customer service network. You do not have an interlocutor. There is no official technical service where you can send your product. Despite having a warranty, I am forced to continue using the defective product. Very bad experience.
I purchased a Viewsonic monitor, and after just two months, I noticed pixel issues—1 red dot, 2 black lines, and 2 white-like pixels forming. Desperate for a resolution, I contacted customer support via email, only to face disappointment. They claimed the problem fell within 'standard parameters' an...
Viewsonic 27" VX2718-2KPC-MHDJ QHD 2560 X 1440 FreeSync 1MS 165HZ 2xHDMI DP curved monitor I bought from Hepsiburada on 28-12-2022 Mr. : The product numbered WRJ222300601 failed on April 13, 2023. 2 days for the product I left on April 14 Then came the information that there will be a change. But no...
On 27.11.2025, I placed two orders on the Itopya website: one for an OEM case (order number 251127204135769526) and one for equipment (order number 251127205742103920). The case and peripherals were delivered on 03.12.2025, and the ViewSonic VX2779A-HD-PRO 27" 240Hz 1ms HDMI DP FreeSync HDR10 FHD Su...
On March 12, 2025, I submitted my ViewSonic VX2718-2KPC-MHD monitor (Serial No: WAL223600457) to the authorized service center, requesting a replacement under warranty. However, on the same day, I received a message stating that my request was denied because the product was considered "out of warran...
I bought the Samsung 49" Odyssey Neo G9 1ms 240Hz gsync QHD LED Curve Monitor LS49AG950NUXUF " monitor 240hz on December 2, 2022. It was supposed to be a great upgrade for my gaming setup, but it hasn't worked properly since I got it. When I turn it on, horizontal lines appear and the colors look ba...
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