The boiler I bought only 3 months ago malfunctioned. I called the service, they came the next day and looked at it. They said that the hose inside the boiler was defective. The fact that the 3-month-old hose was punctured in such a short time is already meaningful. They said they would order and install it when it arrived. Although I called the service for 2 days, I could not get any clear information about when the hose would be installed. Then I called Viessmann 4449092 customer service. The gentleman there stated that the hose was not in stock and that they would send it when it arrived. When I asked for time, he could not give any clear information. The fact that the new product is deformed in such a short time, and that spare parts are not kept, and that even the center is not helpful, does not suit the beautiful brand perception in our minds
Purchasing a Viessmann boiler has been a regretful experience. Despite being a brand-new device, it has displayed a different error every day since we bought it just a week ago. When I contacted customer service, they told me a technician would come within three business days. Meanwhile, it’s freezi...
My Viessmann combi boiler's expansion tank malfunctioned for the second time, prompting the company to recommend a replacement. Due to the significant costs involved, I decided to seek a second opinion from another technician before proceeding with the repair. Upon inspection, the technician discove...
I reached out to the authorized service for my Beko boiler after it experienced a malfunction. They let me know that the defective part would be replaced at no cost and then departed. Unfortunately, it has been three weeks and the part is still unavailable. Their customer service is absolutely terr...
My boiler failed within 3 months. At first, hot water was coming from the faucet quickly, but after 3 months, the tap water was late heating and the water was cooling and warming up, and when it was in the summer position, it was getting hot in the honeycombs. The service changed parts and 3 months ...
On 12.02.2025, our Viessmann boiler with serial number 7514912401447100 displayed an F5 fault, so we called the service center at 444 9092. They informed us that a service request had been created and that we would receive a call. On 13.02.2025, I contacted Çakmak Technical Services at 0212 660 07 7...
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