I reached out to the authorized service for my Beko boiler after it experienced a malfunction. They let me know that the defective part would be replaced at no cost and then departed. Unfortunately, it has been three weeks and the part is still unavailable.
Their customer service is absolutely terrible. I've been repeatedly informed about the location of the part, but it seems to be a never-ending game of "here" and "there." As a result, I've been left without hot water or heating for an incredibly frustrating three weeks. I haven't received any updates from the authorized service, and I'm completely in the dark about when the repair will be finished.
I have a strong sense of disappointment in my decision to go with Beko. Their customer service is absolutely terrible, and I have made up my mind to never purchase their products again.
I'm writing to share my disappointment with the Beko refrigerator I bought, which has been incredibly frustrating. I reached out to the authorized service for assistance after discovering that the cooler part of my refrigerator was no longer functioning. They arrived, installed a test device, and as...
I am absolutely furious with my Beko refrigerator! I've owned it for 10 months, and ever since we bought it, it has been cooling poorly. Initially, we didn't pay much attention, thinking it was normal, but recently, everything we put inside has started to spoil and mold! We contacted the authorized...
I called the authorized service for my Beko refrigerator, which I purchased in March 2022, after it broke down. The service technician identified that several parts were faulty, but they informed me that these parts are not available in the factory's stock. I can't understand how parts for a two-yea...
I requested service for my Beko air conditioner for the first time, but no technician has contacted me. After waiting, the authorized service team finally called and offered an appointment a month later, which is completely unreasonable. Despite opening a second service request, I still haven’t rece...
I purchased a Beko air conditioner less than a year ago, and now that I need it during the summer heat, it’s not cooling at all. Despite informing the authorized service about the issue, it took them over a week to come and inspect it. They determined that there was a faulty part but said it would t...
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