VFS Global, the company that processes visas, is being criticized for its questionable practices. They charge a non-refundable fee of 40€ when scheduling appointments. The fee, which is sometimes referred to as a "bribe," not only prevents users from receiving a refund when they need to cancel their visa appointments but also stops them from rescheduling for another date. This makes me worried about their honesty and openness. The issue is more than just a minor inconvenience. It's about principles and ethics. VFS Global seems to be making money from services they don't deliver, which is causing frustration and financial strain for applicants. This behavior can be described as a scam. They are taking money for a service that they are not providing.
I booked a Denmark visa appointment through VFS Global and now need to cancel it due to personal reasons. However, when I contacted them, I was told that cancellations are not possible and no refunds would be issued—regardless of the circumstances. What’s more frustrating is that there was no alter...
I made an appointment for a VFS Global France visa. I didn't know that the appointment center was different depending on the region. This information is not written in the region selection while making an appointment. This information should be provided on the page that opens when selecting this reg...
VFS Global has been one of the worst customer service experiences I’ve ever had. After waiting nearly 2 months to even make it onto the appointment waitlist, I finally received an email stating I had 24 hours to book my visa appointment. But when I clicked the link, the page gave technical errors no...
I’ve been applying for UK visas regularly for years, and I’ve never experienced anything like this—until the system was handed over to VFS Global. Now, I’m trying to book a free UK visa appointment through their website, and there are absolutely no free slots available. It feels intentional, as if f...
I contacted VFS Global's customer service about visa procedures on August 22, 2022. I live and work in Istanbul, and I wanted to apply for my visa in the same city, but the customer service representative told me that because my residence is in another city, I had to apply in Ankara instead. On Nove...
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