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Mustafa is completely dissatisfied with the result

VFS Global France Visa Appointment Cannot Be Canceled and Wasted My Prime Fee

Mustafa
December 04, 2024 4:11 pm
128

I made an appointment for a VFS Global France visa. I didn't know that the appointment center was different depending on the region. This information is not written in the region selection while making an appointment. This information should be provided on the page that opens when selecting this region. This information is written in a corner of the site. But it is not written on that page. Anyway. Even if I go to the appointment, the process will not be done. There are 3 months left for the appointment. I cannot cancel the appointment. I bought it as Prime and paid an extra fee. It says your money will be wasted if you cannot attend the appointment. If I attend, you will not do the process. You do not cancel the appointment. What an illogical process you are doing. They are literally saying that we took your money and our work is over. Let us collect the money and send it to you, you stop this visa appointment business. How can an appointment for a visa not be canceled when the plane ticket can be canceled for free even on the same day? People may not be able to find an appointment for a visa just for this reason. If I have an appointment in Ankara, if I can transfer it to someone else, I will do that. You will not accept that either. You are committing a crime

December 05, 2024 9:07 am (16 hours after complaint)
Mustafa
December 06, 2024 5:26 pm

The French Visa Service has a regional division rule, and there is a clear statement on the website. https://visa.vfsglobal.com/tur/tr/fra/apply-visa There is a clear statement on the website that appointments made from the wrong office will be considered invalid; you can review it. https://visa.vfsglobal.com/tur/tr/fra/refund-policy Responding without reading what I wrote is not complaint management. I say there is no warning at the place where the application center is selected, and you give me an illogical answer by saying it's written somewhere on our website. Also, you do not offer a solution. I say cancel the appointment. You don't do that either. If you don't cancel the appointment, I will go to that appointment.

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