VFS Global has been one of the worst customer service experiences I’ve ever had. After waiting nearly 2 months to even make it onto the appointment waitlist, I finally received an email stating I had 24 hours to book my visa appointment. But when I clicked the link, the page gave technical errors nonstop for the full 24-hour window.
Since it was the weekend, there was no one to contact. By Monday, my time had expired. I called again, explained everything, even shared screenshots showing the errors with exact timestamps, and they said they’d create a complaint ticket. That was two weeks ago, and I’ve heard absolutely nothing since—no phone call, no email, no update.
Because of VFS Global’s own system failure, I lost my chance to travel. I did everything right, and yet I’m the one paying the price. How is this acceptable? They must reissue a new appointment slot or take full responsibility for the technical failure. I’ve lost time, money, and a crucial business trip due to this negligence.
For the past two months, I’ve been trying to book a visa appointment through the VFS Global website, and it has been a nightmare. The system constantly crashes or locks me out—even when I enter the correct email and password. Each time I try to log in, I’m told my account has been locked, often wit...
For some reason, VFS Global has been one of the most annoying services I've ever used. The whole process of getting a visa interview for my upcoming trip has been a nightmare. Their online booking system is always broken, making it nearly impossible to find a slot that works. When I called their cus...
I've been trying to book a visa appointment with VFS Global for France. Despite receiving an error email on March 28 at 18:36, no response was provided. After contacting customer service, I still received no assistance. Today, on April 29, 2024, appointment slots reopened, but I'm still encountering...
Yet another VFS Global nightmare—I am beyond frustrated at this point. I am already registered on the website, but I cannot log in because the confirmation email never arrives. When I try to re-register, it won’t let me, leaving me completely stuck. How is this system so inefficient? Do we really h...
For the past two months, I’ve been trying to book a visa appointment through VFS Global, and the system simply won’t work. It constantly throws an error—“Common Section Message 4211”—and rarely ever loads properly. On the very few occasions the page does open, it crashes again before I can complete ...
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