I live in Istanbul Turkiye and on 16 March 2025 I bought 4 sweatshirts with a buy 1 get 1 free discount applied. All 4 p...roducts were large regular size but I mistakenly bought one of them as large slimfit. Today on 18 March 2025 when I went to exchange the slimfit for a regular one the exchange was
In less than a month since I purchased the product for 10k on sale, despite using it only a few times and never washing ...it, there is pilling and wear on the inside, outside, and surface. How can a product from a brand like U.S. Polo wear out this quickly? I sent it for review, but my request was den
I purchased a pair of sneakers from the US Polo store at Şanlıurfa Piazza Shopping Mall for ₺2,200. After only 20 days o...f use, they began to dig into my heels, leading to swelling and discomfort. I returned them, anticipating a resolution, particularly since the shoes were meant to be covered by a w
On November 24, 2024, we purchased pajamas from the U.S. Polo Assn. brand. After the first wash, the pajamas started to ...pill, so we returned them with a request for a refund. Despite providing evidence of the defect, the company refused to acknowledge the issue. After several days, they sent them ba
On October 6, 2024, I found that my order on the Üsküdar Polo website had been canceled without my permission or knowled...ge, and with no explanation. I had no idea why this occurred, and there was no communication from the company. The price of the device has subsequently risen since the date I purch
I'm filled with regret after my recent experience with U.S. Polo Assn. I bought a leather jacket from their store, and t...o my disappointment, it started falling apart at the seams after just two months of use. Seeking a resolution, I sent the jacket in for inspection. Unfortunately, the company claim
For Father's Day, my son bought me a pair of pants and a t-shirt from a USPA store. When the pants turned out to be too ...big, we went to the Hilltown store with the exchange card to swap them. The sales associate told us they didn't have this product in their store but offered to check other store in
A year after purchasing a U.S. Polo Assn. t-shirt, it shrank by 5 cm, developed a hole near the left shoulder, and the c...ollar area faded. I sent it for a technical inspection, but they returned it unchanged, claiming it wouldn't shrink if washed correctly – completely disregarding the hole and fadin
The American Polo sweater I got for my husband is a huge letdown. The seams beneath the arm started to come apart after ...just two wears. By the third wear, the problem had already occurred. The shop from where we bought it consented to send the item for evaluation once we contacted them. But when you
I'm not happy with the staff quality at U.S. Polo Assn. First off, when I requested a product exchange, the replacement ...I was waiting for showed up within a week but got sold to another customer on the same day. Later on, I discovered that it was sold by an employee who was leaving the job, even tho
I purchased a pair of men's sports shoes from the U. S. Polo Assn. mobile app, and after just 2-3 months of use, both sh...oes developed tears and deformations in the exact same spots. I sent the product for a return on 09.12.2023 via courier, and it was delivered to the store on 11.12.2023. However, t
I recently attempted to return an unused item, complete with the invoice and visuals, purchased from the Polo store. My ...intention was to return it to your Torium branch and request a shopping voucher. However, the store manager responded with, "I can offer an exchange for the item, but I cannot prov
Hey everyone, I bought this sweatshirt from the U.S. Polo back on August 1. I didn't use it because, you know, it's a wi...nter thing. I got my usual size, L, but today when I finally tried it on, it's way too big. No biggie, I thought, since it's still brand new and exchangeable... Well, turns out, it
