The American Polo sweater I got for my husband is a huge letdown. The seams beneath the arm started to come apart after just two wears. By the third wear, the problem had already occurred. The shop from where we bought it consented to send the item for evaluation once we contacted them. But when you returned it, they said you couldn't get your money back or exchange it. The shop manager checked with the brand's representatives and confirmed (using the images I supplied) that the seams were defective, yet they still wouldn't accept the return or exchange. U.S. Polo, which sells more expensive goods, shows such a dismal lack of concern for its customers' happiness and assistance, which is puzzling given that even inexpensive brands allow easy returns without a receipt. Despite my plans to seek redress through the Consumer Arbitration Board, I am profoundly disappointed by the amount of energy and time I have already invested in this matter. If this story can act as a caution to anyone thinking about buying this brand, I would greatly appreciate it if it could spare them the disappointment I felt.
I'm filled with regret after my recent experience with U.S. Polo Assn. I bought a leather jacket from their store, and to my disappointment, it started falling apart at the seams after just two months of use. Seeking a resolution, I sent the jacket in for inspection. Unfortunately, the company claim...
I purchased some items from Polo during their discount period, and what I received was nothing short of a complete disappointment. The stitching is crooked, the fabric feels cheap, and the overall quality is well below acceptable standards. It says Polo on the label, but what arrived looks like some...
The cardigan I bought from the U.S. Polo Assn. online store faded and became deformed after the first 30°C wash, despite following the care instructions on the label. I contacted customer service, and they promised to send me the return address for assistance. I waited for two weeks without any resp...
A year after purchasing a U.S. Polo Assn. t-shirt, it shrank by 5 cm, developed a hole near the left shoulder, and the collar area faded. I sent it for a technical inspection, but they returned it unchanged, claiming it wouldn't shrink if washed correctly – completely disregarding the hole and fadin...
Hey everyone, I bought this sweatshirt from the U.S. Polo back on August 1. I didn't use it because, you know, it's a winter thing. I got my usual size, L, but today when I finally tried it on, it's way too big. No biggie, I thought, since it's still brand new and exchangeable... Well, turns out, it...
Comments