On February 21, 2025, I attempted to deposit ₺3,333 into my Uption account, but I received an error stating, "The name entered does not match the name on the card." As a result, the money was neither credited to my Uption account nor refunded to my bank card.
I urgently need assistance with this issue. My funds are stuck, and despite the failed transaction, there has been no resolution. This is unacceptable—if a deposit fails, the money should be returned immediately.
Uption, I demand an immediate refund or the funds to be credited to my account. I need this issue resolved as soon as possible. Please respond and fix this now!
On June 5, 2025, I made a ₺1,900 deposit to my Uption account using my credit card. The amount was successfully deducted from my card, but the funds never appeared in my Uption balance. Since then, I’ve been trying to contact customer support—but with zero success. Their phone line keeps me waiting...
On June 24, 2025, at 00:00:50, I transferred ₺2.519,69 to fund my Uption account. This was my first transaction on the platform, and I was informed that I needed to complete a verification process before the funds could be credited. I immediately followed all the necessary steps, contacted Uption vi...
On June 10, 2025, I attempted to load ₺20,000 onto my Uption account using my credit card. The amount was successfully deducted from my bank account, but the funds never appeared in my Uption balance. It’s been days, and there has been zero progress or communication from the company. I’ve tried eve...
On June 8th, I used my credit card to deposit ₺4,000 into my Uption account. The payment was successfully charged to my card and reflected in my bank statement. However, it has now been over two days and the funds have still not been credited to my Uption account. I cannot access the money I paid, a...
Hello, I received an EFT transfer of ₺100,000 to my Uption account, but immediately after, my account was blocked. I am unable to access my funds, and this is causing serious issues for me. I have tried contacting customer support, but I am not getting any clear answers. I need my money to be retur...
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