I've been having a major problem with UPS Turkey in Ankara. I shipped a package on September 9, 2023, and despite the fact that it arrived in Ankara on September 20, 2023, they have yet to deliver it. They claim that the package was damaged and that they had to reseal it, but then they contradict themselves by saying that everything is fine. "We came, but couldn't find anyone," they say, adding, "If no one called, you should call us to guide our driver." They promised delivery today, so I stayed home all day waiting for my package, but no one came. I'm at a loss for words and intend to vent on every available platform. Another company used UPS to send me a package three weeks ago, and it was also delayed. Even the most reputable courier I know has failed me, and they are unable to provide me with a tracking number. I strongly urge you to contact me as soon as possible.
"There is a significant issue with UPS Turkey in Ankara. Despite the cargo being received on 09.09.2023 and arriving in Ankara on 20.09.2023, they have not delivered it. They claim to have reboxed the cargo due to damage, but then they contradict themselves by denying any such action. They mentioned that they came but couldn't find anyone, yet if no one called, they requested that we contact them. They assured us that the delivery would happen today, so I postponed my plans and waited for the cargo the entire day. However, it never arrived, which is quite disappointing. I am determined to raise this issue across all media platforms. Just three weeks ago, another company sent my cargo via UPS, and it faced delays too. The reputable cargo company I usually rely on has caused me considerable inconvenience. Moreover, there isn't even a cargo tracking number. Please get in touch with me as soon as possible."
I’m very unhappy with UPS Turkey. My package was handed over to them on 16/08/2024, and here we are on 27/08/2024, and it’s still nowhere to be seen. When I called customer service earlier, they told me it was because I live in a "remote area" and that it would be delivered on 23/08/2024. Well, that...
Since 28.11.2023, UPS Turkey has been delivering my package regularly for 3 days, but has not delivered it to me.I receive delivery messages every day, but no cargo has arrived. I have a separate complaint against the branch and the distribution manager.There can be no such rudeness. My package, who...
UPS Turkey's service has not met my expectations. My product, which was shipped from Kayseri on February 14th, 2023, has been delayed in transit for several days, causing me significant inconvenience. The package was transported from Kayseri to Ankara and then to Izmir, where it was held for a day a...
On August 14, 2025, I shipped an important package with UPS Turkey to be delivered to Ankara. The tracking number is 1ZW432Y36849820996. Despite the urgency of this shipment, more than 10 days have passed and my package is still missing. UPS customer service keeps telling me it was misplaced in thei...
I’m extremely frustrated with UPS Türkiye. I was expecting a delivery, but they never brought my package to me. Later, they claimed that my address was “incomplete.” However, I double-checked the information and can confirm the address was entered correctly. To make matters worse, they never called...
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