UPS Damaged Parcel During Shipping
I've been having a major problem with UPS Turkey in Ankara. I shipped a package on September 9, 2023, and despite the fact that it arrived in Ankara on September 20, 2023, they have yet to deliver it. They claim that the package was damaged and that they had to reseal it, but then they contradict themselves by saying that everything is fine. "We came, but couldn't find anyone," they say, adding, "If no one called, you should call us to guide our driver." They promised delivery today, so I stayed home all day waiting for my package, but no one came. I'm at a loss for words and intend to vent on every available platform. Another company used UPS to send me a package three weeks ago, and it was also delayed. Even the most reputable courier I know has failed me, and they are unable to provide me with a tracking number. I strongly urge you to contact me as soon as possible.
Progress
"There is a significant issue with UPS Turkey in Ankara. Despite the cargo being received on 09.09.2023 and arriving in Ankara on 20.09.2023, they have not delivered it. They claim to have reboxed the cargo due to damage, but then they contradict themselves by denying any such action. They mentioned that they came but couldn't find anyone, yet if no one called, they requested that we contact them. They assured us that the delivery would happen today, so I postponed my plans and waited for the cargo the entire day. However, it never arrived, which is quite disappointing. I am determined to raise this issue across all media platforms. Just three weeks ago, another company sent my cargo via UPS, and it faced delays too. The reputable cargo company I usually rely on has caused me considerable inconvenience. Moreover, there isn't even a cargo tracking number. Please get in touch with me as soon as possible."
