It’s been over a week and I still haven’t received my UPS package. This is completely unacceptable. My shipment has been sitting at the same branch for three days with no movement at all. Why is the delivery process this painfully slow?
They keep giving the excuse that I’m in a “remote area,” but that’s just not true. My package is coming from Istanbul—how can that possibly be considered remote? This delay makes no sense, and there’s clearly no urgency on their part to fix it. My items are now extremely overdue, and the lack of communication only adds to my frustration.
UPS, I’m asking you to look into this now. Speed up the delivery and stop making excuses. This kind of poor service is not what I paid for.
I shipped a package with UPS Türkiye, and it’s been a full week with no delivery. Every day, I’m told by both the main office and customer service that the package will be delivered that day, but nothing happens. The status keeps showing as "out for delivery," but the package never arrives. This is ...
I've been experiencing an absolute nightmare with UPS Turkey. They've had my package out for delivery for the past two days, only to use the excuse of a "remote area" to avoid delivering it. They refuse to share the branch's contact details, and even when they do, they don't answer the phone. I've b...
UPS Türkiye has completely exhausted my patience. I’ve been trying to receive my package for over a month, but each time it gets returned due to so-called address issues—even though my delivery address and phone number are fully up to date in your system. I’ve verified my information multiple times,...
For the past 3 days, UPS Türkiye has failed to deliver my package. Despite calling customer service twice, I haven’t gotten any results. I was finally told that deliveries aren’t made to my area in Belek Mah. and that I’d either have to pick it up myself or meet the courier halfway to collect it. If...
Since 28.11.2023, UPS Turkey has been delivering my package regularly for 3 days, but has not delivered it to me.I receive delivery messages every day, but no cargo has arrived. I have a separate complaint against the branch and the distribution manager.There can be no such rudeness. My package, who...
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