It’s been over a week and I still haven’t received my UPS package. This is completely unacceptable. My shipment has been sitting at the same branch for three days with no movement at all. Why is the delivery process this painfully slow?
They keep giving the excuse that I’m in a “remote area,” but that’s just not true. My package is coming from Istanbul—how can that possibly be considered remote? This delay makes no sense, and there’s clearly no urgency on their part to fix it. My items are now extremely overdue, and the lack of communication only adds to my frustration.
UPS, I’m asking you to look into this now. Speed up the delivery and stop making excuses. This kind of poor service is not what I paid for.
I shipped a package with UPS Türkiye, and it’s been a full week with no delivery. Every day, I’m told by both the main office and customer service that the package will be delivered that day, but nothing happens. The status keeps showing as "out for delivery," but the package never arrives. This is ...
I've been experiencing an absolute nightmare with UPS Turkey. They've had my package out for delivery for the past two days, only to use the excuse of a "remote area" to avoid delivering it. They refuse to share the branch's contact details, and even when they do, they don't answer the phone. I've b...
UPS Türkiye has completely exhausted my patience. I’ve been trying to receive my package for over a month, but each time it gets returned due to so-called address issues—even though my delivery address and phone number are fully up to date in your system. I’ve verified my information multiple times,...
I am absolutely livid about the shipping delay by UPS. I bought an item from the US on January 3, and it arrived in Istanbul the next day. Yet, for the past 12 days, there has been no information whatsoever regarding my cargo! The last time I called their 0850 call center, it took me 27 relentless m...
I placed an order through the website on February 5, 2023, and my package was given to UPS for delivery on March 6. However, there has been no progress with the delivery since then. According to the tracking information, the package's only movement was to the Afyon branch on March 6, and it has not ...
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