User Demands Free Account Recovery After Unfair Umingle Ban

I am writing regarding my Umingle account, which has just been banned while I was using the service. I am located in the Philippines and was using the platform normally when I suddenly received a “You are banned” message, stating “Gender Searching” as the reason and offering an “Instant Unban” option for 149 Philippine Pesos. I did not use any VPN, third‑party tools or modified applications while using Umingle and I believe this ban is unfair. I also find it problematic that I am being asked to pay in order to have my account unbanned. I kindly request that my Umingle account be reviewed and that the ban be lifted without any payment requirement, as I would like to continue using the service in a fair manner.