Banned Again For Gender Searching

Getting banned again in Umingle even though I did not search for gender, violate any policies, or do anything wrong is beyond frustrating, especially when I am simply trying to follow the rules, chat normally, and enjoy casual conversations. It feels entirely unfair and exhausting that honest participants constantly get caught in the crossfire of an overly aggressive automated moderation system or glitchy detection software that flags innocent accounts and IP addresses for no valid reason, while actual rule-breakers seem to slip right through unnoticed. This recurring issue renders the platform nearly unusable and deeply alienating for anyone just looking to meet new people in a friendly environment without constantly worrying about being randomly locked out. It makes no sense that safety mechanisms punish those who are behaving appropriately while failing to target the actual problems on the platform. If anyone in this community knows how to successfully appeal these wrongful restrictions, bypass an unfair IP ban, or actually get a helpful response from their customer support team, please let me know. I am desperately looking for advice, guidance, or a reliable workaround so I can figure out how to get unblocked and finally use the site in peace without the constant anxiety of waking up to another unmerited suspension.